Question Performance kit issue with enclosure.

Hello,

I have 2 D420 with enclosures that were working fine.

I just updated both with performance kits and since that, enclosure buttons work one time on 2 or 3. It s on both and i checked wiring multiple times.

It s very dangerous.

Could someone check if voltage levels are compliants ?

Thank you.

I found something.
The performance kit new power supply is 24V (the old one was 30 V) so the 30 V on SUBD15 is probably wrong and reset level is false (maybe too close to the limit due to a resistor divider). I measured 1.46 V when reset is pressed.
Could someone from Stepcraft check that ?
In France, this configuration is illegal due to the safety issue !!!

It's a safety issue without any response from Stepcraft...
Could someone at Stepcraft can check the schematics please ? If you have no time, could I have access to the small board schematics (I can sign a NDA) to propose a quick fix for users ?

It will be one year in few months. Best support team ever...

No response, cool.
Ok I am going to prepare a small Youtube video showing how support is good here...

Near 2 years, best support...

Did you contact the Stepcraft support directly? This forum is an user forum, not a Stepcraft support forum! They don't answere to support questions here!