Question PCB millig problem

OK..
Considering you will work related to our concerns and to this gummy fix CNC system please let's review again my results and where i'm at..

I have now dismantled again the step-craft 420 (i thing it's the 5'th time). I still observe some play in the Y axis when I push this by hand and I can see the bearing slightly moving.. but not sure if this is the issue or how to remove this play.

So my results are this :
1) I made a calibration drawing and will attach here the : g-code file (please consider not commenting again onto this as It's the 1000 time i'm exporting g-code files and have plenty of experience with working machines) , cad dxf shape, the picture of this , and the picture of the results.
2) i clearly see that my Y axis is loosing something , but only randomly I suppose.
Y seems to have a 0.5 smaller dimensions in general paths milled in Y direction only... but and here is the annoying BUT, as well during the X almost entire pattern we can see the Y lost steps in transition between the individual X engravings.

So who knows how to fix something that acts as well random, and as well consistent ??

Thanks.

This desktop router started to be a joke to me comparing built at home 3d printers where I almost never experienced an issue except times when building the drivers and had to adjust the current of the drives, and maybe some where stalling.
This is an factory product users pay a lot of money based on site specifications and get a bunch of hard to remove issues with little support for delicate.. problems that just don't make this usable.

Let's all users with issues hope that Step-craft staff will finish they'r holidays and as well personal RC project and maybe have time to reply to some of the customers.

ps. Anyone knows how to get money back if this product was bought more than 1 year ago and has not been used ? Can we get in court this company for bad support and bad quality and lack of help in terms of trouble ?

claudiug wrote: This desktop router started to be a joke to me comparing built at home 3d printers where I almost never experienced an issue except times when building the drivers and had to adjust the current of the drives, and maybe some where stalling.
This is an factory product users pay a lot of money based on site specifications and get a bunch of hard to remove issues with little support for delicate.. problems that just don't make this usable.

Let's all users with issues hope that Step-craft staff will finish they'r holidays and as well personal RC project and maybe have time to reply to some of the customers.

ps. Anyone knows how to get money back if this product was bought more than 1 year ago and has not been used ? Can we get in court this company for bad support and bad quality and lack of help in terms of trouble ?

Well .. you bought the construction kit. This means that stepcraft is only responsible to replace parts that were broken from the beginning or are missing. If you find a broken part after assembly, things get trickier. Basically is's about who has to proof what, which is then depending on the time.
After one year ... no chance in such a case.

For construction kits there is no right of getting support. As a buyer of a construction kit you say "I only want to have the parts, because I have the know how to assemble the machine myself". There is a first class building instruction included, which was enough for me and many other people to make the machine run in the first try (and for me it really was the first time mechanical assembly of so many parts).

Offering help is customer service which either increases the price or deminishes the margin. And of course this customer service is very much depending on how the customer behaves. If you would not have given so much defamatory statement before, you probably would have received an answer before finishing time of Thomas.

Especially ... with the lower price of a construction kit, compared to the ready to run machine, you did NOT buy a personal supporter (or a slave) only waiting for your requests. Have a look at support contracts for example in software industry, these are really expensive!

Defamatory statements posted in a forum, on the other hand, is a criminal offense.

So ... still you did not learn your lesson ... still no help from me.

Not that you could help a lot anyway.

#Deleted content due to insulting comments.#