- Posts: 7
- Thank you received: 0
Question
Where is my serial number of Stepcraft 840?
04 Aug 2016 18:03 #36338
by lab
Replied by lab on topic Where is my serial number of Stepcraft 840?
Thank you Ubo but it's missing 
Please Log in or Create an account to join the conversation.
04 Aug 2016 18:48 - 04 Aug 2016 18:57 #36339
by Worldhusky
It's not only about tools it's also about skills!
Replied by Worldhusky on topic Where is my serial number of Stepcraft 840?
Hi lab - welcome to the forum!
That isn't that simple. If they .... maybe forget .... to stick a sticker with the serial number on the machine then they are still in charge! Can they prove that there was a sticker on the machine - I don't think so!
You have an Invoice, right! So, they should know what you have ordered!!!!
Just my 2 cents.
lab wrote: The commercial agent said me the serial number appears on one side of the machine aluminum but is not. If it isn't appears then no way of knowing and he can't help me.
That isn't that simple. If they .... maybe forget .... to stick a sticker with the serial number on the machine then they are still in charge! Can they prove that there was a sticker on the machine - I don't think so!
You have an Invoice, right! So, they should know what you have ordered!!!!
Just my 2 cents.
It's not only about tools it's also about skills!
Please Log in or Create an account to join the conversation.
05 Aug 2016 08:47 #36348
by ThomasDbg
Produktevangelist
Es grüßt mit der Ihm gegebenen Freundlichkeit...
...der Thomas
Replied by ThomasDbg on topic Where is my serial number of Stepcraft 840?
Good morning, lab and welcome!
Keep cool, the serial number alone is no requirement for warranty!!! You have an invoice, You are listened as customer, so everything is okay.
Keep cool, the serial number alone is no requirement for warranty!!! You have an invoice, You are listened as customer, so everything is okay.
Produktevangelist
Es grüßt mit der Ihm gegebenen Freundlichkeit...
...der Thomas
Please Log in or Create an account to join the conversation.
05 Aug 2016 08:52 #36349
by ThomasDbg
Hello again, lab.
If our reseller, I think it´s Mnova in Madrid, isn´t it, has said something like that, then it was completely wrong! As worldhusky said, You have an invoice and Mnova should know, when and what they have selled to You. If there occures any problem, don´t hesitate to contact me!
Produktevangelist
Es grüßt mit der Ihm gegebenen Freundlichkeit...
...der Thomas
Replied by ThomasDbg on topic Where is my serial number of Stepcraft 840?
lab wrote:
The commercial agent said me the serial number appears on one side of the machine aluminum but is not. If it isn't appears then no way of knowing and he can't help me.
Hello again, lab.
If our reseller, I think it´s Mnova in Madrid, isn´t it, has said something like that, then it was completely wrong! As worldhusky said, You have an invoice and Mnova should know, when and what they have selled to You. If there occures any problem, don´t hesitate to contact me!
Produktevangelist
Es grüßt mit der Ihm gegebenen Freundlichkeit...
...der Thomas
Please Log in or Create an account to join the conversation.