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file Question nice doing business

  • jdmwebs
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14 Mar 2018 16:33 #53254 by jdmwebs
nice doing business was created by jdmwebs
Does anybody know if this company still exists? Phone calls made to German Branch 2 , promises received that I would be called back 2 , results 0 , mails sent to German Branch 6 ,replies 0 , mails sent to American Branch 2 , replies 0. Very nice trying to do business this way. Moving on to other suppliers I guess.

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14 Mar 2018 22:52 #53258 by peterg1000
Replied by peterg1000 on topic nice doing business
Try StoneyCNC - Rory always gives impeccable service.
SC 420/2, Industrial VFD spindle from StoneyCNC
UC100 + UCCNC
Cut2D, Autosketch10, Draftsight, Eagle 9.5.1


There is no problem, however simple, that cannot be made more complicated by thinking about it.

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15 Mar 2018 08:51 #53259 by ThomasDbg
Replied by ThomasDbg on topic nice doing business
Good morning, Jurgen!

We forwarded your emails to the responsible Reseller, Fraxeon. Didn´t he contact you?

Regards,
Thomas
Produktevangelist :-)

Es grüßt mit der Ihm gegebenen Freundlichkeit...

...der Thomas

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15 Mar 2018 18:48 #53265 by CNCMiller
Replied by CNCMiller on topic nice doing business
Hello,

I tried to contact Fraxeon a few years ago, and even than they didn't reply on any of my mails.
this was my reasone not to buy from that company.
SC 1/420 + Gantry extension, Kress 1050 FME-P, NeJe 20W Laser, WinPC-NC USB v4.00, Vectric Aspire 9, SolidWorks 2021

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19 Mar 2018 12:13 #53295 by zerox123
Replied by zerox123 on topic nice doing business
Fraxeon is very bad at doing bussiness. Sometimes he wil reply a mail.
Try call him, or better: order somewhere else(stepcraft germany)

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30 Mar 2019 10:04 #56185 by TheMinimalist
Replied by TheMinimalist on topic nice doing business
Same issue. Send an email to the sales service both in Germany and France...
No answers after a week, which is a shame...

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02 Apr 2019 07:13 #56194 by ThomasDbg
Replied by ThomasDbg on topic nice doing business
Good morning, Minimalist!

Sorry, that you didn´t get an answer. I am sure, every email is answered or forwarded to the responsible person from Stepcraft.

If you send me a pm with your details, I try to figure out, what has happened.

Best regards,
Thomas
Produktevangelist :-)

Es grüßt mit der Ihm gegebenen Freundlichkeit...

...der Thomas

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02 Apr 2019 07:20 #56195 by ThomasDbg
Replied by ThomasDbg on topic nice doing business
@TheMinimalist
You do not Need to send a pm, I found your first email from last Thursday, which was forwarded to the responsible Reseller Normandair in France. I will ask him today, if he got this email and answered it. I also found your email from yesterday.

I am sure, you will get an answer to your questions.
Produktevangelist :-)

Es grüßt mit der Ihm gegebenen Freundlichkeit...

...der Thomas

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02 Apr 2019 09:30 #56196 by TheMinimalist
Replied by TheMinimalist on topic nice doing business
Thanks, looking forward to his answer.

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02 Mar 2020 01:51 #58407 by Harewad
Replied by Harewad on topic nice doing business
Für mich waren diese Informationen nützlich. Vielen Dank

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